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Resident Services & Resources

You can count on our friendly, approachable staff and our reputation of personal and convenient service to create a lifestyle that fits your own. Our Resident Services are just a few ways we try to provide that best in rental living. Because that’s what our residents deserve.

RESIDENTIAL TENANT REPRESENTATION
Finding a rental home can be a burden on you and your family. Our residential tenant representation provides you with a local expert who will search, screen and assist in protecting you in your next lease. Learn More…

COMMERCIAL TENANT REPRESENTATION
We represent tenants and buyers in virtually all industry types with their commercial lease or business purchase negotiations, regardless of size. Our Commercial Tenant representatives are experts in helping business owners with their expansion and relocation needs. Learn More…

CORPORATE ADVANTAGE PROGRAM
We believe in supporting our local neighborhood and creating mutually beneficial business relationships. Our corporate Advantage Program is designed to help foster those relationships by providing local business employees with incentives specially tailored by the specific community they choose to call home. Whether its assisting with a corporate relocation or helping your employees purchase a home, our team at Rent Ruby® can help.

MOVE-IN SATISFACTION GUARANTEE
At  Rent Ruby®, we strive to provide each resident a home of comfort and convenience. If you are not satisfied with your move-in experience or your new apartment home, we guarantee to correct, amend, or compensate for any grievances you may have within the first 30-days of your residency.

RESIDENT PORTAL
Convenient, accessible, and easy to use, RentRuby’s online Resident Portal was created just for you. Log on anytime, anywhere, and access your account anytime. Using Rent Ruby’s Resident Portal, you can make online credit card payments, create online service and concierge* requests, and more.

24-HOUR MAINTENANCE SERVICE AND RESPONSE
Rent Ruby® maintenance professionals are standing by for your service requests 24-hours a day. A friendly and helpful staff member will be in touch with you regarding your request within 24-hours. In cases of emergency, you can count on prompt attention to your request!

WHITEFENCE UTILITY CONNECTION
Whitefence utility connection is a complimentary and convenient service to make the move to your new apartment home easier. Sign up for all your electricity, phone, internet, and television services in one easy session on one simple website. Whitefence will show you the best deals on services and bundled packages in your area.

PET-FRIENDLY COMMUNITIES
A “home of comfort” often includes the comfort of a loving pet. Many of our rentals are pet-friendly and offer pet perks to give our four-legged residents a home of comfort and convenience too.

FURNITURE AND APPLIANCE RENTAL
Whether your needs are short term or long term, as a Rent Ruby® resident, you can take advantage of our national furniture and appliance rental programs. We’ve partnered with two nationally recognized and reputable companies to provide you with the utmost in service and selection.

RENTER’S INSURANCE
Unexpected events like fire, theft, or natural disaster can happen and we know how emotionally and financially difficult this can be. Rent Ruby® has partnered with select insurance providers to offer you some peace of mind in case the unexpected happens. Please see your management office for details.