Contact our Rental Support Team

24 Hour Support Hotline: (833) 736-8782

The price you charge for your listing is completely up to you. You can run our instant automated rental valuation tool for comparable listings in your city or neighborhood to get an idea of market prices. When you use one of our local rental experts, they will provide you an in-depth rent study & rental market analysis for FREE!

Additional Fees (Short Term Rentals)

  • Cleaning fee: Most owners incorporate these costs into their rates. You can include in your price how much you anticipate it will cost to clean linens and to cover extra expenses, like electricity, water, or taxes. There is also a cleaning fee option.
  • Other Fees: If you would like to charge fees that cannot be incorporated into your rates (like a late check-in fee, pet fee, or bike rental fee), you must disclose these potential charges to guests prior to booking.

Your property manager will release your payout in 24-72 hours after payment is collected from the tenant. The time it takes for the funds to arrive in your account depends on your payout method.

If your guest is staying for longer than 29 nights, payouts for that reservation are released monthly.

Processing time

After your property manager releases the payout, it takes some additional time for the money to get to you.

The average processing time for each payout method is:

  • ACH / Direct deposit: Up to 3 business days
  • Bank transfer or international wire: 3–7 business days
  • PayPal: Within 1 business day
  • Western Union: 1 business day (US Pacific Time)
  • Payoneer Prepaid Debit Card: Within 1 business day

Weekend or holiday delays

Many banking systems don’t process transactions on weekends or holidays. If your payout is completed between Friday and Sunday, it might not be processed until the next week.

If you have any questions about processing time after your transaction history shows a payout as completed, contact your payment processor directly.