Rent Ruby

Moving Out of a Rent Ruby® Property

Prepare for Moving Day

When moving out, you must provide an advance 30 day written notice to vacate. A 30 day notice form is provided in the forms section of your resident portal. Once we receive your 30 day notice to vacate, the following list is a breakdown of what you will need to do prior to your departure.

Preparing the Property

We want your move-out to be a pleasant and successful one. The following are the steps to take for your move:

Cleaning

  • The premises should be clean, with the only discrepancies being what was indicated in your move-in paperwork.
  • General cleaning, carpet cleaning, and touch-up painting are routine deductions unless it is otherwise noted in your lease agreement.
  • The property must be professionally cleaned throughout the interior and exterior.
    This includes cleaning vinyl or tile floors, windows inside and out, window sills and door casings, mini blinds, all appliances, sinks, toilets, bathtubs, showers, vanities, light fixtures, fireplaces, wiping down drawers and shelves, removal of cobwebs inside and out, etc.
  • Tenant caused dirt is not normal “wear and tear.”
  • Pick up debris and animal feces on the exterior of the property and place them in the proper trash receptacles.

Carpet Cleaning

  • Charges for carpet cleaning depend on the time lived in the property for normal wear and tear, whether you have had pets, and if the carpet cleaning exceeds normal wear and tear.
  • A carpet cleaning charge is required if you have had pets and/or you have soiled carpets exceeding normal wear and tear.
  • Do NOT rent carpet-cleaning machines, use home cleaning machines, or employ chemical cleaning companies. Only professional truck-mounted steam cleaning from a reputable company is accepted; we will provide recommendations on companies who will give you reasonable rates on carpet cleaning.
  • If you hire a carpet cleaner other than one recommended by us, the carpet cleaner must guarantee that the work done is up to par with our standards. A receipt is required during the walk-through inspection.
  • Please note, we will not reimburse for any carpet cleaning contracted by tenants.

Replacements

The following must not be missing and in working order to avoid charges when moving out:

  • Light bulbs
  • Smoke Detector Batteries
  • Doorstops
  • Furnace filters (change the filters just before you vacate the property and ensure that the size is correct)

Landscape Clean-Up

  • The outside area is to be neatly mowed, trimmed, pruned, fertilized and watered for outside areas that apply in your rental contract.
  • Remove all trash and debris and place in the proper receptacles.
  • Remove grease or oil drips; dispose of motor oil properly–it does not belong in the garbage receptacles.
  • Pick up any animal feces whether you have an animal or not.

Painting

  • We request that you do not spackle, putty, or touch up paint unless you are sure the paint will match.
  • Charges can occur if unnecessary painting is required due to tenant painting.
  • Charges for painting depend on whether it exceeds normal wear and tear, and the length of time in the property.

Security Deposit

  • Security deposits cannot be used for rent payment per California Law and the terms of your lease.
  • The final Security deposit will not be determined and the unit is not considered vacated until all keys, remotes and other access items are returned to our Management Offices and all your possessions and property are removed from the premises.
  • Security Deposit and disposition will be mailed to you within 21 days after you vacate.
  • To reduce the potential delay and return of your security deposit, we request that you provide your property manager with an accurate mail forwarding address.
  • Security deposits will not be returned to individuals that are not indicated in the lease agreement without prior signed authorization from the tenant.

Trash

  • If you have trash that exceeds the normal pickup, you are to arrange to have it hauled away at your expense.
  • Place all other trash within the appropriate trash receptacles for normal trash removal.
  • Do not overflow trash receptacles.

Draperies/Window Coverings/Windows

  • Clean all windows inside and out.
  • Do NOT wash draperies.
  • You are not expected to dry clean draperies unless:
    • You have caused excessive soil or allowed water damage from open windows. Draperies with water stains could require replacement. Discuss this with your property manager.
    • You have not been using the draperies provided and/or have not kept them in good condition.
  • Wipe all mini blinds–do not use harsh chemicals on the blinds.